Our quality control process reduces defects and errors to under 5% and our pricing reflects that variability.

Our shipping and boxing process is designed to maximize space and protect the integrity of your product.

All Sales are final, however, If your order arrives with any shortages or damages as a result of transportation, please report them within 10 days of receipt of order. To start a return, you can contact us at returns@novotexmayoreo.com If your return is accepted, you will receive instructions on how to proceed.

PLEASE NOTE: In accordance with Federal Health Codes, all food, grocery, intimate apparel, underwear, swimwear and adult novelty items, are not returnable.